At Access Credit Union we understand that when lending money to our member’s it is probable that the members’ financial and personal circumstances are going to change during the term of the loan. The longer the term of the loan the greater the probability of the change in circumstances. While we hope that member’s circumstances will always change for the better, we accept that there will be occasions during the term of the loan that some members will experience financial and personal difficulties that affect their ability to meet their loan repayments as expected.

If you are worried that you won’t be able to meet some or all your next mortgage repayment it is critical that the first thing you do is contact the Credit Control Team at Access Credit Union to update us on your circumstances and consider the various options that are available to help you through this difficult time. Contact us at (028) 21883 and we will listen and guide you through the options available to you.

Access Credit Union has produced a Mortgage Arrears Resolution Process booklet, which provides information, options to consider and contact details for external agency support. Please click on the link below to access same.

MARP Booklet