Paperless statements
Given the readily available account information which is now on our website, Access Credit Union is asking members to opt out of receiving statements & other general information by post. This will help us in our bid to reduce the amount of paper we issue as an organisation.
You can sign up for eStatements by logging into your online account and selecting Subscription Services from the menu.
You can also request an eStatement at any time by logging on and clicking on the Request eStatement Form button.
Note: All eStatements are generated overnight and will be available for members the following day. Once they have been generated, they will be available for members to view at any time from their online account.
e-statement FAQs
An e-statement is an electronic version of your bank statement. It is formatted as a traditional bank statement, but is available as a portable document format file (PDF) via our web site.
E-statements more secure than receiving a statement via traditional mail. The statement is stored on our secure servers and is only accessible via online banking. We will alert you via email when your statement is ready to view. Your statements are available as soon as they are generated instead of needing to wait for mail delivery.
You can Opt-In for e-statements from the Online Banking module within your members area. Once you are in Online Banking, click in Subscription Services, select Yes, I wish to opt-in for Electronic Statements and click the Submit button.
Since the e-statement is provided to you as portable document format (PDF) file, you can use your PDF viewer software to save a copy of the statement to your local computer. You can then back it up electronically for archival purposes. You can also print the statement on your local computer and archive the paper copy of you wish. As with all online banking and personal information, you should ensure your computer is secured.
Yes. The e-statement is delivered to you as a PDF file which you can print on your local printer.
You will need a PDF viewer program. You probably already have one installed. The most commonly used program is Adobe Acrobat reader. This are available to download for free from their makers' respective sites.
Adobe Acrobat Reader is one example of a PDF reader program. In order to view your e-statements you will need this or another PDF reader program installed on your computer. These programs are generally available for free download via the web.
You can download Adobe Acrobat reader from the Adobe web site.
If you want a paper statement, simply contact the office and we can have one posted to you.
